Housekeeping Supervisor
April 17, 2020in Job Descriptions
Job Overview
We are looking for an efficient Housekeeping Supervisor to be a part of our team. Your role is to provide extraordinary customer satisfaction for our guests when it comes to hygiene, cleanliness and maintenance of rooms. Your job includes training of the junior staff according to health and safety standards followed by the hotel and ensure that rooms are regularly cleaned and maintained. Team management and leadership skills are the essential requirements for this role.
If you feel you will be able to carry out all the responsibilities well, we would like to have a word with you!
Responsibilities
- Hire and train the junior staff according to hotel policies
- Make sure the rooms and stairways are regularly cleaned
- Ensure high level customer satisfaction
- Monitor the performance of junior housekeeping staff
- Respond to customer complaints and queries on a timely basis
- Keep record of the cleaning products and restock when necessary
- Manage the staff according to shifts and availability
- Evaluate housekeeping staff on the basis of performance
- Ensure all the rules are being followed properly
Requirements
- High school diploma
- Proven experience of working as a Housekeeping Supervisor
- Proficient knowledge of industrial cleaning tools
- Excellent team management skills
- Physically active and healthy to perform difficult tasks
- Should be willing to work for different shift
